Privacy policy
This policy explains how personal data may be processed when you visit massagebienetrecannes.com, contact Michelle Dias, request availability or access the booking service.
Data controller
The data controller is:
Michelle Dias
Michelle Dias — Maison Bien-être
13 Rue Edith Cavell
06400 Cannes
France
Email for personal data enquiries:
Telephone: +33 6 72 09 84 85
Data that may be processed
Depending on how you use the website and the external services you choose to access, the data concerned may include:
- technical data such as the IP address, browser, type of device, pages viewed, and the date and time of the visit;
- your cookie and consent choices;
- browsing and conversion events, such as using a WhatsApp button, opening the booking journey or accepting the Booking terms before continuing;
- information you voluntarily send by email or WhatsApp;
- information required for booking when entered through Wix Bookings;
- information provided through the health questionnaire before a session;
- images that may be recorded by the video surveillance system limited to the entrance.
The Astro website does not contain a public form that directly stores your messages. Communications take place through the external services you choose to use.
Accepting the Booking terms on this website provides access to the external booking calendar. The permanent recording of that acceptance with the booking depends on the configuration of the Wix service used to complete the appointment.
Purposes and legal bases
Data may be processed for the following purposes:
- operating, securing and protecting the website, on the basis of legitimate interests;
- responding to an enquiry and preparing a booking, as pre-contractual measures;
- managing a booking and providing the agreed service, for the performance of a contract;
- complying with applicable administrative, accounting or legal obligations;
- measuring website use and conversion actions, only after consent where required;
- activating advertising or marketing measurement functions, only after consent;
- adapting or postponing a session where health information makes this necessary, on the basis of explicit consent;
- protecting people and the entrance to the business premises.
Tools and recipients
Depending on the functions used and your consent choices, data may be processed by the following providers:
Cloudflare and Cloudflare Zaraz
Cloudflare provides hosting, delivery, security and certain functions relating to consent management and third-party tools.
Meta Pixel
Meta Pixel may be used, after consent, to measure certain interactions and campaigns.
Microsoft Clarity
Microsoft Clarity may be used, after consent, to understand general website use and improve usability.
Wix Bookings
Wix Bookings processes the information entered when you select a time and complete a booking through the external service.
When you choose to contact Michelle Dias through WhatsApp, the data you send is processed in accordance with the terms and privacy policy of WhatsApp/Meta.
Google Maps
The interactive Google Maps feature is loaded only after the relevant consent. An external link also allows you to open Google Maps directly.
Cookies and consent
The website may use:
- elements strictly necessary for its operation, security and the storage of consent choices;
- audience measurement tools;
- advertising or marketing measurement tools.
Non-essential tools must not be activated before you make your choice.
You can accept or reject all non-essential trackers from the banner, then change your choice at any time using the “Cookie settings” link in the footer.
Your choice is stored for six months, after which you will be asked again.
Retention
Data is kept only for as long as necessary for the purpose for which it was collected, subject to applicable legal, administrative or accounting obligations.
Retention periods may also depend on the documented settings of the providers used.
Data that is no longer required is deleted or anonymised unless a legal obligation requires it to be kept.
Health data must only be kept for as long as necessary to prepare and follow up sessions. It is never used for advertising.
Images from the video surveillance system are not retained beyond the period necessary for security purposes.
Transfers outside the European Economic Area
Some providers may process data outside the European Economic Area.
Where this occurs, processing is subject to the mechanisms, contractual commitments and safeguards described by the relevant providers in accordance with applicable law.
Your rights
Depending on the circumstances and the legal basis for processing, you may exercise the following rights:
- access;
- rectification;
- erasure;
- restriction;
- objection;
- portability, where applicable;
- withdrawal of consent at any time for processing based on consent.
To exercise your rights:
Email: [email protected]
Identity verification may be requested where necessary to protect your data.
You may also lodge a complaint with the French Data Protection Authority, the Commission nationale de l’informatique et des libertés:
Health data
A short health questionnaire may be requested before the first session to identify situations that require the work to be adapted or prior medical advice.
This information is used only to prepare, adapt or postpone the session.
It is not used for advertising, marketing or commercial profiling.
Access is limited to Michelle Dias unless disclosure is required by law or expressly requested by the person concerned.
Enquiries relating to this data may be sent to:
Video surveillance
The entrance is equipped with a video surveillance system for security purposes. Images are not kept beyond the period necessary and are not broadcast or disclosed to third parties.
The system covers the entrance. It must not be presented as recording sessions or the inside of the treatment space.
Enquiries relating to these images may be sent to:
External links and services
The website contains links to external services including Wix, WhatsApp, Google Maps, Instagram, TikTok and Onepark.
When you access these services, their own terms and privacy policies apply.
Policy updates
This policy may be updated to reflect changes to the website, the tools used or applicable law.
Last updated: 7 August 2026
